Thank you for choosing Naducaa for your headscarves and headbands. This Shipping Policy provides important information about our shipping methods, delivery times, and associated fees. Please review this policy before placing an order to ensure a smooth and enjoyable shopping experience.
We currently offer shipping services within Australia. Unfortunately, we do not offer international shipping at this time. We are committed to expanding our reach in the future and serving customers around the world.
For orders within Australia, we offer standard shipping services. The estimated delivery time for standard shipping is typically 10-15 business days from the date of shipment. Please note that delivery times may vary based on your location and any unforeseen circumstances.
We strive to process and ship all orders as quickly as possible. Orders are typically processed within 3 business days from the date of purchase. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.
Shipping charges are calculated based on the total weight and dimensions of your order, as well as your shipping address. The exact shipping fee will be calculated and displayed during the checkout process before you finalize your purchase.
We may offer free shipping promotions from time to time. To qualify for free shipping, your order must meet the specified minimum purchase amount, excluding any applicable taxes or discounts. Free shipping promotions are subject to change or discontinuation at our discretion.
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package. You can use the provided tracking number to monitor the progress of your shipment through the designated shipping carrier’s website.
We will keep you informed about the status of your order via email. You will receive notifications regarding order confirmation, shipment tracking, and any significant updates or delays that may occur.
To ensure timely delivery, please review your shipping address carefully before finalizing your purchase. Once your order has been shipped, we may not be able to make changes to the shipping address. If you need to modify your order or address, please email us the details on info@naducaa.com and we will do our best to assist you.
Upon delivery, it is important to thoroughly inspect your package for any signs of damage or tampering. If you notice any issues, please contact us immediately.
While we strive to provide accurate delivery estimates, unforeseen circumstances such as weather conditions or carrier delays may occur. We appreciate your patience and understanding in such situations. If you experience any significant delays or encounter delivery issues, please contact our customer support team, and we will work with you to resolve the matter.
Our dedicated customer support team is here to assist you with any shipping-related questions or concerns. If you have any inquiries regarding our Shipping Policy or need further assistance, please reach out to us at info@naducaa.com.
Note: This Shipping Policy is subject to change without prior notice. Please refer to the policy on our website at the time of your purchase for the most up-to-date information.
Thank you for choosing Naducaa. We appreciate your trust and look forward to delivering your beautiful headscarves and headbands to your doorstep in a timely manner.
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